1. Who we are
Radhakripa Medtech Private Limited is an Indian healthcare software company. Our registered office is No. 93/2, 2nd Cross Road, Pipeline Road, Anjananagar, Viswaneedam, Bangalore North, Bengaluru – 560091, Karnataka, India. Our CIN is U62013KA2026PTC218420.
2. Scope of this policy
This policy applies to radhakripamedtech.com and general company enquiries. VIGIAMS is a separate software product and may provide additional privacy notices for its users, customers and clinical workflows.
3. Information we may receive
- Information you voluntarily send by email or telephone, such as your name, organisation, contact details and message.
- Basic technical records created for website delivery and security, such as IP address, browser type, request time and error logs.
- Business correspondence created while responding to an enquiry.
This company website does not currently provide user accounts, online payments or a web contact form. Please do not send patient records, medical reports or other sensitive health information through the company email address.
4. How we use information
We may use information to:
- Respond to enquiries and communicate about our company or software.
- Operate, protect and improve the website.
- Maintain business records and comply with applicable legal obligations.
- Prevent misuse, fraud or security incidents.
5. Sharing and sale of information
We do not sell personal information. Information may be processed by service providers that support website hosting, email, security or professional advice, only to the extent needed for those services. We may disclose information when required by law or a competent authority.
6. Retention and security
We retain information only for as long as reasonably necessary for the purpose for which it was received, legitimate business records, dispute handling or legal requirements. We use reasonable organisational and technical safeguards, but no internet service can guarantee absolute security.
7. Your choices and requests
Subject to applicable law, you may ask about your personal information, request correction or erasure, or withdraw consent where processing is based on consent. We may need to verify your identity before completing a request.
8. Children
This website is intended for healthcare organisations and business visitors. It is not directed to children, and we do not knowingly seek personal information from children through this website.
9. Cookies and analytics
We do not currently use advertising or marketing cookies on this website. If we introduce optional analytics or similar tracking, we will update this policy and provide any notice or choice required by applicable law.
10. Contact and grievance queries
Contact person: Vishal T
Email: admin@radhakripamedtech.com
Telephone: +91 94819 54900